Troubleshooting

Adjusting the audio delay
  Adjusting the audio delay  January 2021      Leave the Rapidmooc applica...
Thu, 26 Aug, 2021 at 4:58 PM
No display on the external screen
  Quick troubleshooting: No display on external screen    The video mixer is set to 30 frames per second by de...
Fri, 23 Jul, 2021 at 1:09 PM
Changing the motherboard battery
Changing the motherboard battery Version 1.1 – July 2021 Context it is important to recognise that if your Rapidmooc studio has been out of commission ...
Thu, 26 Aug, 2021 at 4:23 PM
Getting stuck in a Windows restart loop
It is probably an update that did not install properly. The link below gives some indications on how to get out of this windows restart loop. How to...
Wed, 4 Aug, 2021 at 3:25 PM
Fixing the unsupported signal issue
Fixing the unsupported signal issue  August 2021    Leave the RAPIDMOOC application  Open the Windows menu at the...
Wed, 18 Aug, 2021 at 11:55 AM
Fixing the fast video playback & no audio issue
Problem: The video recordings on your Rapidmooc are playing back at a faster speed and without audio.  Why this happens: This issue ty...
Thu, 19 Aug, 2021 at 12:51 PM
Camera control not working
Quick troubleshooting: Camera control not working     If the Rapidmooc camera can no longer be operated via the app ("Settings" => "C...
Thu, 16 Sep, 2021 at 1:03 PM
How to enable (or recover) the output sound on your Rapidmooc TV screen
            How to enable (or recover) the output sound on your Rapidmooc TV screen              Version 1.1 – August 2021     Context   Whether l...
Thu, 16 Sep, 2021 at 5:30 PM